Documents required
- Civil ID or passport for every passenger, including children
- Valid registration for vehicles
- Details are recorded as required by the coast guard
Before you travel
Everything to know before you travel
Payment
- KNET or cash at the ticket office
- A QR ticket is issued per passenger, per direction
- Online payment coming soon
Getting to the marina
- Marina Crescent, Salmiya, next to Marina Mall
- Arrive one hour before departure
- Parking available
Safety on board
- Life jackets for all passengers
- Follow crew instructions at all times
- No smoking on board
Restrictions
- No pets
- No flammable materials
- Luggage may be inspected
Accessibility
- Tell us in advance so we can arrange assistance
- Priority boarding available on request
Policies
Cancellation & refunds
Sailing cancelled by us
If a sailing is cancelled for weather or operational reasons, you can rebook or receive a full refund.
Cancellation by the customer
Please contact customer care before the sailing. Terms depend on the booking type.
Changing your booking
Dates can be changed subject to availability; a fee may apply to vehicle bookings.
For any question contact customer care, daily 8:00 am – 10:00 pm.
+965 22022018Ready to book?
Our team will help you choose the right trip.